How to review the company's Virtual Fax logs

As the account administrator, you can review a record of all Virtual Faxes for the company. Follow these instructions to get started:

1. Log in to office.ooma.com as an administrator and navigate to the Dashboard page.
2. A list of the most recent fax activity will be visible in the Recent Fax Logs section. Click View More Fax Logs for a more detailed breakdown.
3. Fax activity can be filtered in the following ways:
   • Search for specific faxes.
   • Click the View menu, where you can choose whether to view incoming or outgoing faxes.
   • Click the Download to Computer button to export your fax logs. They will be saved to your computer as a CSV file, which can be opened in Microsoft Excel and other spreadsheet programs.
   • Search faxes within a date range you specify.
4. Each fax will have a status associated wtih it:
   • Success: Outgoing fax was sent successfully.
   • Pending: Outgoing fax is queued or in the process of being sent.
   • Failed: Outgoing fax could not be sent. Confirm the phone number and retry.
   • Received: Incoming fax has been received.