How to perform a blind transfer

A blind transfer sends the caller to the new extension without any interaction between the person transferring the call and the extension receiving the transfer. The way that you will perform a blind transfer depends on the type of phone you are using.

Yealink IP phone using a programmable button configured with Extension Monitoring

1. Press the Extension Monitoring button that corresponds to the extension that will receive the call.
2. Hang up.

Yealink IP phone, no programmable buttons

1. Press the TRAN button (or Tran softkey) to place the active call on hold.
2. Enter the extension or number that you wish to transfer to
3. Hit the TRAN button or softkey again.
4. Hang up.

Mobile app

1. Press the Transfer button on the active call screen.
2. Choose a user from the company directory.
3. Press the Transfer button.
4. The call will automatically disconnect.