To access your voicemail preferences, log in to the End User Portal and navigate to the Voicemail option beneath the Preferences tab.

voicemail preferences

From the Voicemail Preferences interface, you can do the following:

  • Uncheck the Voicemail enabled checkbox if you wish to disable voicemail on your extension.
  • Adjust how long you want your extension to ring before sending an incoming call to voicemail.
  • Change your voicemail PIN by entering a 4 to 8-digit number. This PIN is used when you access your voicemail remotely.
  • Check the “Include audio file in voicemail notification” checkbox to attach an MP3 audio file of each new voicemail message to voicemail notification emails.

Click the Save button to save your settings.