If your transfer needs to be announced or explained, or if you want to make sure that the person you are transferring to is able to answer before sending the call over, you can perform an attended transfer by following these instructions:

  1. Press the TRAN button (or Tran softkey) to place the active call on hold.
  2. Enter the extension or number that you wish to transfer to.
  3. Hit the Send button and wait until the second party answers.
  4. If they wish to take the call, press the Tran softkey again. If they do not wish to take the call or if there is no answer, press the Resume softkey to connect with the caller again.