The way you will change your voicemail PIN will vary depending on the device you are using:

  1. Press the MESSAGE button.
  2. Select option 5 from the main voicemail menu.
  3. Select option 1 from the submenu to record a new greeting, or option 3 from the submenu to record a new name.

From another Ooma Office for WeWork phone

  1. Dial your internal extension number and wait for the call to roll to voicemail.
  2. Press [*] and enter your PIN.
  3. Select option 5 from the main voicemail menu.
  4. Select option 1 from the submenu to record a new greeting, or option 3 from the submenu to record a new name.

From the End User Portal

  1. Log in to the End User Portal and navigate to the Configure page.
  2. Navigate to the Voicemail page.
  3. Change your voicemail PIN.
  4. Click Save.