The Virtual Receptionist lets you assign one-touch dial capability to up to ten users. You can assign a user’s extension to one of the Virtual Receptionist’s keys by following these instructions:

  1. Log in to http://office.ooma.co.uk/ as an administrator and navigate to the Settings page.
  2. Locate the Virtual Receptionist that you wish to manage and click the corresponding line.
  3. Click the box that corresponds to the telephone key you would like to assign the user to.
  4. Select “Transfer call to extension” from the drop-down menu: keypress assignment
  5. Select the extension from the drop-down menu that appears.
  6. Click Save.